Royal Caribbean cutting back stateroom service on its cruise ships

Yes … for now

‘A completely unique experience’:Sail to Greenland’s northern tip on this expedition cruise

Norwegian Cruise Line recently made a similar move, reducing turndown service for most room categories.

“In an effort to reduce our overall carbon footprint and apply sustainability practices across all aspects of the business, we have made modifications across the fleet including the reduction of turndown services, optimized itineraries for efficiencies and adjusted the availability of select onboard offerings and services,” a spokesperson for the cruise line told Travel + Leisure in January.

Norwegian did not immediately respond to USA TODAY’s request for comment on the change.

Frank Del Rio, president and CEO of Norwegian’s parent company Norwegian Cruise Line Holdings Ltd., said during an earnings call last month that the company is trying to balance what customers pay for and what they get, and noted the company did not cut turndown service “across all brands, nor across all cabin categories.”

continued recovery from the COVID-19 pandemic. Lines including Royal Caribbean and Norwegian have hiked gratuity fees, and a number of brands have increased prices for amenities like Wi-Fi and beverage packages.

Nathan Diller is a consumer travel reporter with USA TODAY based in Nashville. You can reach him at ndiller@usatoday.com.

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