When will travelers be able to slide $20 bills into a slot machine, feast at a celebrity restaurant or see a show in Las Vegas again?
MGM Resorts, operator of a dozen properties in the gambling and entertainment capital, can’t answer that question because the decision rests in the hands of state and local officials weighing when to lift coronavirus restrictions.
But on the company’s quarterly earnings conference call Thursday, executives did provide the first glimpse of what visitors can expect from the chain when Las Vegas reopens.
MGM won’t open all its hotels at once, but rather start with two or three targeted at different traveler budgets, acting CEO Bill Hornbuckle said.
On the list right now: New York-New York Hotel Casino, a midprice hotel on the south end of the Strip with a roller coaster, arcade and Irish pub, and Bellagio, a swank mid-Strip resort that is home to the famous fountain show, high-end shops and restaurants, a conservatory and a museum.
“Then from there we’re talking about what other properties should open, if any, at that point in time,” he said. “We’ll go slow. We’ll be responsive and responsible.”
MGM also doesn’t plan to open all the restaurants at each hotel. Some will be open and there will be takeout food and beverage options, as well, he said.
Hornbuckle said big concerts, sporting events and professional fights are likely out of the question in the near term.
“I think the idea that we’re going to get 15,000 people in T-Mobile (Arena) for a concert anytime this year is probably a stretch,” he said.
As for Raiders football games at the new Allegiant Stadium, in what Hornbuckle calls MGM’s back yard, the initial NFL games this year might be without fans.
“If we’re fortunate enough to see real fans, it won’t be (the stadium capacity of) 65,000,” he said.
MGM is thinking about starting small on the performances front, reopening more “intimate” shows first. Hornbuckle cited Carrot Top’s show at Luxor Hotel Casino versus, say, a large-scale Cirque du Soleil production.
MGM, like its competitors and most consumer businesses hoping to rebound post-pandemic, is crafting plans to make sure guests feel safe about visiting.
“Getting these properties up and operating and doing it in a safe manner for both our employees and guests is priority one,” Hornbuckle said.
At check-in and elsewhere around the hotel, guests will find new “touchless” technology.
