travel surge and other factors strain its operation.
“We never want to disappoint, and feel these schedule adjustments will help ensure we can take good care of our customers and team members and minimize surprises at the airport,” American spokeswoman Andrea Koos said in a statement.
Most of the proactive cancellations are for the first half of the month and amount to 1% of the flights that were planned, the airline said. Travelers were automatically rebooked on other flights, but that often means different departure times, an unplanned connection or inconvenient routing and other hassles. Those with upcoming travel plans should check the status of their flight, so there are no surprises in July.
eligible for a refund instead of a travel credit.
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American disrupted passengers’ travel plans in droves during the busy Father’s Day weekend and into Monday.
heavy delays and flight cancellations last week, had the second most cancellations among U.S. carriers – 38, or 1%, of its flights scratched.
American delayed 755, or one in four, flights Sunday, according to FlightAware.
hours-long wait times, so they settled on a more direct flight Monday to Dallas and headed to Walmart to get toiletries and shorts since their luggage was at the airport. The tab: about $100.
They kept checking the American app for earlier options and found a Sunday evening flight via Phoenix.
They arrived in Dallas just after midnight, but their bags weren’t there. The app indicated they arrived on an earlier flight but didn’t say where they were.
“They’re at DFW (Dallas/Fort Worth International Airport),” Wiggs said. “I just don’t know where yet.”
American’s pilot union puts most of the blame for the airline’s operational woes on a shortage of pilots due to a training backlog caused by the pandemic.
Dennis Tajer, an American pilot and spokesman for the Allied Pilots Association, said many of the canceled flights over the weekend were due to crew shortages, according to codes the airline assigns to canceled flights.
Pilots who were furloughed or took leaves of absence during the pandemic have to be retrained as do those changing aircraft type after American’s aggressive retirement of several planes during the pandemic and those replacing pilots who took early retirement, he said.