In a complaint written to the chairman of Air India on Nov. 27, the day after the flight arrived in New Delhi, the victim demanded the immediate arrest of Mr. Mishra upon landing. But against the victim’s wishes, the plane’s crew brought the passenger before her. He apologized and begged to be spared for the sake of his family.
“In my already distraught state, I was further disoriented by being made to confront and negotiate with the perpetrator of the horrific incident at close quarters,” she wrote in the statement to Air India’s chairman, which was included in the police complaint filed by the airline.
That was not the only issue she had with how the airline had handled the matter. She said that airline staff had refused to touch her urine-soaked shoes and bags, merely spraying them with disinfectant. They provided airline pajamas and socks to change into, she said, but initially refused her request for a different seat.
After the flight landed, Mr. Mishra agreed to pay for the woman’s belongings to be dry-cleaned, according to a statement issued by his lawyers. They said a WhatsApp chat between the two showed that Mr. Mishra had her clothes and bags cleaned on Nov. 28 and delivered to her on Nov. 30.
According to the statement, her remaining grievance was with the airline, not Mr. Mishra. It is not clear why Air India waited weeks to file a complaint with the police.
Article source: https://www.nytimes.com/2023/01/07/world/asia/india-airline-wells-fargo-urination.html