Are we doing adequate to quarrel COVID-19? How to get a moody refund: CBC’s Marketplace consumer lie sheet
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It’s a special book of your Marketplace
In light of a COVID-19 crisis, a Marketplace group expelled a pestilence special, looking into how other countries are rebellious a pestilence and more.
Last week, we perceived hundreds of annals from a viewers opposite a nation with questions, concerns, and tips about what we wanted to know about a COVID-19 pandemic.
We listened we shrill and clear. Our reporters have been operative harder than ever to move we a latest on a predicament and to keep Canadians present on what’s function here during home and around a world.
It hasn’t been easy. Many of us have been operative from a vital rooms, while others have had to get artistic to control interviews around FaceTime and Skype, or by regulating crafty workarounds to make certain a hosts and videographers are still practicing amicable distancing.
But we put together a uncover we’re unequivocally unapproachable of and one that asks a lot of questions about how we competence ensue during these formidable times.
As we adjust to this new normal, we wish you’ll watch this week’s episode.
Taiwan took quick movement to stop COVID-19. Can Canada?
As countries in Europe and North America hasten to enclose a widespread of a coronavirus, many health and reserve experts are looking to Taiwan as a indication for how to respond to a pandemic.
Marketplace wanted to know: What is Taiwan doing that we aren’t?
While schools are close down opposite Canada, and many adults are now operative from home, businesses, restaurants, and schools are still open in Taiwan.
The nation has also taken strides to forestall price-gouging and make certain equipment like palm sanitizer and face masks are accessible to all.
Meanwhile, we pronounce to a Canadian family about what life has been like given they began amicable distancing. It’s a really opposite story on this side of a world.
Plus, horde David Common speaks with Taiwan’s Minister of Foreign Affairs Jaushieh Joseph Wu about what Canada can learn from his island’s efforts. Read more.
Supermarkets mostly extent sale items. Why didn’t they act earlier to place boundary during COVID-19?
If you’ve been to a store recently, you’ve expected had some difficulty anticipating things like palm sanitizer, disinfectant wipes, and maybe even some food items.
The COVID-19 pestilence has seen Canadians opposite a nation stocking adult on reserve in expectation of weeks of amicable isolation. But companies’ public assurances that their suppliers won’t run out of product aren’t doing many to make essential items consistently available.
This week, Marketplace horde Asha Tomlinson speaks with shoppers (from an suitable stretch away, of course) to see how they’re feeling and a pestilence consultant to find out what drives us to panic buy when a going gets tough.
Then we ask a Retail Council of Canada to see because grocers haven’t finished some-more to safeguard Canadians have what they need. Read more.
Cancelled flight? Here’s how to quarrel for a refund
It’s an capricious time for consumers looking to get some answers on what to do about their cancelled flights amidst a pandemic.
Many airlines have fast altered their policies to give passengers credits for their cancelled flights. But several viewers who spoke to Marketplace contend they’re still not confident with a response from Canada’s airlines. They wish their income behind instead of a credit.
On this week’s episode, Marketplace’s Erica Johnson investigates because — for a many partial — that’s not happening, even as there are discussions about airlines seeking a supervision bailout.
We talked to newcomer rights disciple Gabor Lukacs who says Canadians have a right to a moody refund.
Here’s his advice:
- Record your phone calls. It’s authorised in Canada.
- Keep good records, including screenshots and emails.
- Read adult on your rights.
- Don’t take ‘no’ for an answer.
- Ask to pronounce with a supervisor.
- If all else fails, sue.
“I would contend initial passengers should try to get a reinstate by a airline, afterwards they should try to get a reinstate by a credit cards and if that doesn’t work, we would sue both a airline and a credit label company,” says Lukacs.
UPS drivers wish bosses to do some-more to strengthen them from virus
At a time when many stores are sealed to feet traffic, UPS drivers have still been busy, and are entrance into hit with dozens of people per day. The association employs 12,000 Canadians, and Marketplace host Makda Ghebreslassie spoke to several employees who are propelling their bosses to put some-more precautions in place to strengthen them from entrance into hit with a virus.
They contend equipment that health officials contend can forestall a widespread of COVID-19 like disinfectant wipes and latex gloves haven’t been done available, and they’re concerned a association hasn’t been scrupulously sanitizing vehicles before use. Watch here.
What else we need to know
Working from home for a initial time? Here’s how to make it a success
If you’re stranded during home, we substantially wish to review these tips.
Stay sensitive with a latest information on a series of COVID-19 cases.
Recovering COVID-19 studious describes what it was like to have a virus
David Anzarouth is going open to convince others to take a novel coronavirus seriously
This week on Marketplace
We’ve got lots some-more on what we need to know to be prepared for coronovirus on this week’s show.
It’s a special book of your Marketplace, and a hosts have been operative tough to move we a latest on COVID-19.
Watch a full partial here, and past episodes of Marketplace, on CBC Gem, YouTube, and CBC TV.
We wish to hear from we
Many of us are operative from home during this pestilence though Marketplace is still on a case. Send us your stories. Email us during marketplace@cbc.ca