Disneyland fans eager to return to the park when it reopens on April 30 have been experiencing issues trying to purchase tickets.
Some, on Thursday, reported wait times of as long as eight hours in their efforts to make reservations for the park.
While there were many complaints on Twitter about the lengthy wait times, some fans said they’d have waited much longer than they did.
Riverside resident Micci Levy said her family entered the online queue to buy tickets around 7 a.m. Thursday and finally purchased their tickets at 5 p.m.
“I am a Disney freak so I would wait even longer. I went to Touch of Disney last week and literally stood outside and cried because this is the longest I’ve been away in my entire life. It’s my happy place. I’d wait even longer to go there. I know not everybody feels that way, but that’s how I feel,” said Levy.
She and her family eventually purchased six tickets for May 7. Levy added that she last visited the park the weekend before it closed on March 12, 2020 due to the coronavirus.
Disneyland is managing attendance numbers on a new reservation system requiring all visitors to make a reservation for entry ahead of time, the theme park said last month.
But many people reported long wait times for the reservations and tickets on Thursday, with some saying they waited for more than seven hours.
Others complained of issues the Disney website was having and warned other fans via social media to stay strong.
Users were placed into a virtual waiting room with a message that said: “Due to high demand, this is taking longer than expected. We have lots of Guests accessing our system, so you are now in a waiting room to plan your park visit.”
The waiting room page also told users that due to limited availability, “being in the queue does not guarantee the ability to make reservations.”
The theme park reservation system first launched on April 12 for guests with existing valid tickets, who were able to start making theme park reservations for the date that matched their ticket. On Thursday, theme park sales resumed for all California residents, allowing visitors to both purchase tickets and make reservations.
Previous reporting from USA TODAY reporter Morgan Hines was used in this report.
Erin Rode covers the western Coachella Valley cities of Palm Springs, Cathedral City and Desert Hot Springs. Reach her at email@example.com.