The smartphone in your pocket is good, maybe even great, but itâ€™s not perfect. Close, but not quite. Maybe itâ€™s a little too thick, or the software is a little slow. Maybe you donâ€™t like that the all-glass design feels slippery. Stupid phone! Horrible.
Have you noticed that when we talk about smartphones, the conversation inevitably turns negative, to a nauseating degree? The iPhone XS is amazing, but whereâ€™s the headphone jack? The Pixel 3 is Googleâ€™s best phone ever, with the best mobile camera ever, but its bezels are large. Bezels, they suck. Whoâ€™s the bonehead who invented bezels?
Look at any comment section of any tech website or YouTube channel and youâ€™ll see complaints, some valid, many of them needlessly cynical. Let me scrutinize this incredible device because the battery, ugh, doesnâ€™t last an entire week without needing to charge, rather than saying, â€œOK, maybe this is good enough.â€
As someone who reviews technology for a living, itâ€™s my job to objectively judge mainstream consumer products, ostensibly so people can make an informed decision. But I have a confession: even when a phone doesnâ€™t live up to the lofty standards we set, that rarely dissuades me from enjoying the experience. As someone who loves technology, Iâ€™d rather celebrate each smartphone as the small miracle that it is.