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Fios Outage Disrupts East Coast Work and School

  • January 26, 2021

With many workplaces and schools operating remotely, commonplace internet outages now raise new complications for parents and workers.

Jesse Friedman, 37, tweeted at Verizon asking the company for an official statement acknowledging the problem. His son, a seventh grader in Warwick, R.I., has been unable to log in to his virtual classes because of the disruption, and Mr. Friedman said he needed an official explanation to give to the school.

“I don’t know that the school necessarily has a mechanism for understanding when something is down, so we have to provide some level of proof that something occurred that’s out of our hands, to prevent him from being absent,” he said.

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