Delta Flew a Plane With Just Luggage From Heathrow to the U.S.

A Delta Air Lines plane packed with luggage but no passengers was flown from Heathrow Airport in London to Detroit this week, a Delta spokesman said on Wednesday. The luggage belonged to Delta customers who had recently traveled through Heathrow and were separated from their bags because of travel disruptions.

Delta decided to send the plane, an Airbus A330-200, to deliver 1,000 pieces of stranded luggage to Detroit on Monday, and from there the airline transported them to their owners across the United States “to accelerate movement of delayed bags,” said Morgan Durrant, the Delta spokesman, who described the move as a “creative solution.”

It has been a chaotic summer for travel. Staffing shortages, the pandemic and high demand from travelers have led to scores of canceled and delayed flights. Some of the worst problems happened over the July Fourth weekend, with more than 1,400 cancellations of flights into, within or from the United States from that Friday through Sunday, according to FlightAware.

Article source: https://www.nytimes.com/2022/07/13/business/delta-luggage-heathrow.html