In an emergency situation but unable to call? Try text instead. That’s right, you might be able to instant message 911 personnel in your area about your emergency.
The 911 number, since the 1960s has been the established nationwide code used to summon an emergency response. Its designation was made for the purpose of bettering these responses by giving people an easy-to-remember, universal three digit code. But, can that code make the transition to the digital era? It depends where you live.
The ability to text 911 exists in some places, but this varies county to county, so there’s no guarantee that your text will be received. It’s best to call when you can. Here’s everything you need to know.
The short answer is yes. The Federal Communications Commission has encouraged 911 call centers to begin accepting wireless messages. However, the decision is up to the individual centers and not all have opted in yet.
A spreadsheet detailing all the counties nationwide in which texting 911 is available can be found here.
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If your emergency call center has opted into texting you will be able to communicate with dispatchers the same way you would if you called them. You can text 911 on an iPhone or any other wireless mobile device.
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According to the FCC, if you do not have a contract with a service provider your wireless device will still be able to call 911. However, it is important to know that in the event you get disconnected you call the dispatch center back as they will not have access to your phone number.
In the case of a service outage, your phone will connect to whatever the nearest network is, regardless of your carrier, in order to complete a 911 emergency call.
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If you need to call 911 without talking, you can try and send a text instead. Depending on your area it might not go through.
Emergency responders have urged people to call when they can and text only if they have to.
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