Below is a diary of the decisions she has made, the hurdles along the way, and what lies ahead.
Friday, March 6
“The shop is open 7 a.m. to 5 p.m. on weekdays, so my staff and I are there by 6:15. We get in early and start cooking the hot oatmeal and baking the fresh oatmeal pastries. We open at 7 a.m. — our main rush is 8:15, 8:30 to 10:30. That’s our big, busy rush. The deliveries start coming in, and we’ve got multiple tablets,” she said, explaining that the devices keep the oatmeal baristas posted on takeout orders, which are very popular. “They all start chirping and buzzing at us.”
Article source: https://www.nytimes.com/2020/04/22/business/economy/coronavirus-nyc-restaurants-sba-loans.html