“He said he had just powered it down, when it made a popping noise and started smoking,” Green’s wife, Sarah, told the Louisville Courier-Journal. “He took it out of his pocket and threw it on the ground.”
“I would love to know why the replacement phone is doing what the other one was doing,” she added.
Brian Green told The Verge the phone burned through the carpet of the plane and scorched the subfloor before it came to rest.
No one was injured in the incident and all customers and crew safely deplaned the flight, a Southwest spokesperson told The Huffington Post, adding, “We encourage our customers to comply with the FAA Pack Safe guidelines.”
The FAA “strongly advises” passengers traveling with pre-recall Note 7s not to turn them on or charge them while on board or to pack them in checked baggage. (Of course, assuming Green had a replacement model, he should have been in the clear.)
The U.S. Consumer Product Safety Commission is reportedly investigating the incident.